Customer Delight
When was the last time you were truly delighted with a purchase? Most people might not associate home improvement projects like window replacement with being 'delighted,' but at Feldco that is exactly what we aim to do.
At Feldco, we have the proof to back up our pledge of "Customer Delight" so you don't just have to take our word for it: Our reputation over the last 35+ years has earned us the highest endorsements from our customers and the highest levels of third-party recognition in the industry.
Feldco was twice awarded National "Retailer of the Year" honors from Window and Door Magazine, the replacement window industry trade publication. This award is given to only one company out of over 200,000 companies nationwide in recognition of industry leading professionalism and commitment to the customers and communities it serves. In our industry, these awards are the pinnacle of customer service, and the accomplishment of winning multiple times from 2007 to 2010 lets you know that when we say we delight customers, we really deliver.
Further, we can provide you with testimonials and referrals from thousands and thousands of delighted customers who chose Feldco to take the hassle out of their window replacement projects. Chances are someone on your block or in your neighborhood has already been delighted with our window sales and installation service.
Further, Every Feldco customer receives a post-installation survey call by which you will grade our team by how well we delighted you as a customer. And every Feldco Representative in our company is compensated according to the ratings that you, our customer, provides.
So, as you consider your options for window, siding or door home renewal, know that everyone has your best interest in mind at Feldco and our team will ultimately be compensated by how well we did our job for you, according to you.
We measure it, and we reward our employees for achieving it.
